Simplified service: How IEG eliminates the hassle from compactor and baler maintenance

For over two decades, IEG has been a trusted partner in solving America’s waste management challenges. What began in the late 1990s as a container-specific parts supplier has evolved into a nationwide leader in compactor and baler service—delivering innovative, reliable, and environmentally conscious solutions across the industry.

At IEG, we’re driven by one goal: to simplify your service experience. With nationwide reach, rapid response times, and expert technicians, we provide seamless maintenance and repair support for haulers, rental companies, and multi-site facilities alike. Whether you need emergency repairs, preventive maintenance, installations, custom fabrication, or refurbished equipment—IEG is your one-stop service solution.

Reliable People. Responsive Service. Real Results.

In waste operations, where uptime is everything, having a partner that understands your equipment and workflow makes all the difference. IEG’s service centers are strategically located across the country, stocked with parts to handle nearly any repair, and staffed by experienced technicians ready to service all major equipment brands.

Our service model is designed to keep you up and running:

• Under 2-hour response times
• Technician dispatch within 24 hours—nationwide

These standards aren’t just best-in-class—they’re unmatched in the industry.

Compactors and balers are the backbone of waste processing, often operating 24/7. A single breakdown can create a ripple effect—leading to waste pile-ups, safety hazards, and lost revenue. That’s why we focus on diagnosing issues quickly and getting repairs right the first time. Our team of 30-plus full-time technicians and trusted service partners rely on deep industry expertise and direct communication to troubleshoot effectively—whether it’s a worn wear part or an operator error.

Built for Long-Term Success

At IEG, we’re not just fixing machines—we’re building partnerships. Clear, proactive communication is the cornerstone of our service approach. By understanding your site-specific needs and tailoring our services accordingly, we help reduce downtime and keep your operations running smoothly.

Beyond emergency repairs, our preventive maintenance programs provide peace of mind. Delivered through a convenient subscription model, these regular service visits help extend equipment life, improve performance, and reduce the risk of costly, unexpected breakdowns. It’s a proactive approach in a reactive industry—and it’s helping customers nationwide rethink how they manage their equipment.

The IEG Difference

We believe exceeding expectations should be the norm. That’s why we continuously evolve—adding services, expanding capabilities, and listening to the people who rely on our support every day.

So, if you’re looking to simplify your compactor and baler maintenance, improve reliability, and reduce headaches—IEG is ready to help.