Supplier News

New Way Trucks, a Federal Signal Corp. company with headquarters in Scranton, Iowa, has partnered with Innisfil, Ontario-based Joe Johnson Equipment (JJE) to expand the company’s presence across Canada.

With multiple service centers located throughout Canada, JJE is a subsidiary of Federal Signal and a provider of infrastructure maintenance equipment for municipalities and private contractors across North America.

As a New Way distributor with locations across Canada, JJE will serve as a resource for sales and service for refuse haulers throughout Canada, offering New Way’s full line of refuse collection vehicles and parts. JJE will provide service to haulers based in all 10 provinces and three territories in Canada. In British Columbia, JJE will serve the East Kootenay Regional District. Western and central British Columbia will continue to be served by Vimar Equipment Ltd., based in Burnaby, British Columbia.

“Canada is a key market area for New Way, and we’re excited to be able to work with the JJE team to expand our reach and strengthen our support and service to our Canadian customers,” Johnathon McLaughlin, vice president of operations for New Way Trucks, says.

JJE joins the established New Way Distributor Network, comprised of companies spanning the U.S. and Canada, offering training, inspections, parts, service and after-sales support.

“We’re excited to offer New Way refuse trucks at JJE locations across Canada,” JJE Vice President of Sales Jason Hannah says. “The addition of the New Way brand reflects our commitment to delivering solutions that help our waste and recycling customers operate their businesses with greater safety, efficiency and confidence.”

Keath releases new thermal protection tech

Keith Manufacturing Co., a Madras, Oregon-based material handling solutions company, has announced RX Technology, the latest evolution of its Walking Floor technology. 

RX Technology provides thermal protection, integrating electric heat sensors and temperature switches to prevent overheating. It has a redesigned switching valve, which doesn’t require adjustments to simplify operation and reduce maintenance time. 

RX Technology’s oil pressure filter, rated for up to 60 gallons per minute, ensures a cleaner system, which the company says leads to less contamination, smoother performance and system longevity. 

The company says the system allows operators to gain complete control with flexible hydraulic oil flow ranging from slow unloading to rapid discharge.

CommanderAI launches customer relationship management system featuring artificial intelligence

CommanderAI, a sales intelligence company headquartered in Los Angeles, has launched its customer relationship management (CRM) solution, a sales system powered by artificial intelligence (AI) to help waste haulers find, engage and close opportunities.

The CRM system is available either as a standalone module or as part of the company’s existing go-to-market platform for waste haulers. 

CommanderAI can be integrated with communication and productivity tools, including Gmail, Outlook, Slack, Salesforce, HubSpot and more, according to the company. Key features of the CRM include:

• industry-specific agentic AI to analyze real-time sales and customer signals;
• centralized profiles for every contact and company with industry, size, geolocation and hierarchy data;
• visual AI pipeline spotlighting sales, routing and deals opportunities;
• photo capture to scan documents, quotes and business cards;
• a central hub for all email, SMS, calls, tasks, meetings and notes; and
• AI-powered dashboards, key performance indicator views, performance reports, leaderboards and revenue/ financial forecasts.

“For too long, haulers have been bogged down by manual data entry and generic, disjointed systems,” CommanderAI CEO David Berg says. “Our CRM is AI-driven and human-led. It was designed by people who know this industry inside and out, ensuring it’s battle-tested for real-world use on day one.”

According to CommanderAI, the CRM deploys in days as opposed to months like legacy CRMs, aiming to support owners and chief revenue officers with real-time visibility into pipelines and forecasts.

“CommanderAI delivered the first CRM that truly understands our business,” says Vince Vahe Sarkisyan, senior account manager at San Diego-based ATI Medical Waste Management, a customer of the software company.

“The CRM reflects our workflows, uses our terminology and is simple enough that our reps actually love using it. Our whole revenue engine finally lives in one connected system, and that’s been a huge game-changer for us.”