Heil debuts video training series for fleet owners

Offering refuse vehicle maintenance training to fleets can be a time-consuming and costly effort. Heil, Chattanooga, Tennessee, has a new video series dubbed "The Service Shack" that is designed to educate fleet owners, maintenance personnel and operators regarding common maintenance procedures pertaining to Heil products. The series is simultaneously meant to educate viewers on the importance of personal protective equipment, tools and having the right OEM parts.

Each video is hosted by Heil’s service guru, Travis Wallen, and features commonly requested maintenance procedures with step-by-step instructions. The video series is available in three languages—English, Spanish and French Canadian—to accommodate maintenance professionals throughout all of North America.

“We’ve spent a lot of time talking to major fleet customers and many have asked that we offer more training to assist them with high turnover rates at their shops,” Pat Carroll, president, Heil says. “We put our heads together and developed the Service Shack as a direct response to those requests, including extending the reach with a focus on multilingual training offerings.”

Each video begins with a safety message, followed by a section calling out the personal protective equipment (PPE) needed, along with necessary tools and any OEM parts required. “Our goal is to provide a simple-to-use interface that our customers can log onto to get the training that they need any time of the day or night,” Carroll says. 

Heil has multiple videos available now on their online Learning Management System (LMS), and new videos will be uploaded each month. Fleet owners can log in to the LMS on the Heil website using their existing login information. You can also contact Heil at marketing@doveresg.com to sign up for this free service.