Hino Trucks announces Service Skills Competition winner

Hino Trucks, Novi, Michigan, has announced the winner of their Service Skills Competition during an awards ceremony at the University of Michigan celebrating the 10th annual event. Hino says the competition highlights the hard work and dedication of its master elite technicians from across the country.

“Hino Trucks will enter the Class 8 Market in 2019 with the Hino XL Series,” Glenn Ellis, senior vice president of customer experience, says. “As our product line continues to expand and evolve, never has it been more important to have skilled technicians deliver the highest level of customer satisfaction and maintain our best in class status in the industry.”

After a national qualification round to establish 24 finalists and a day of live competition, four-time finalist Tracey Gennusa from H.K. Truck Services, South Plainfield, New Jersey, walked away with the title. Hino’s master elite technicians, a designation reserved for the highest certified Hino truck technician, complete a comprehensive training program. The competition takes this training to the next level and brings the best of this group on-site for varying simulated service-related situations. Rounding out the top ten are:

1. Tracey Gennusa, H.K. Truck Services
2. David Taylor, Potomac Truck Center, Bladensburg, Maryland
3. Matthew Bertagnoli, Lynch Truck Center, Waterford, Wisconsin
4. Daniel Hanna, Transource, Colfax, North Carolina
5. Tony Isajiw, Kriete Truck Center, Green Bay, De Pere, Wisconsin
6. John Hevia, TruckMax Hino of Miami, Miami
7. Kelly Broeren, Kriete Truck Center, Green Bay
8. Lonnie Reny, O’Connor Motor, Portland, Maine
9. Thoai Cao, Future Ford of Sacramento, Sacramento, California
10. Tim Lapan, Ballard Mack, Worcester, Massachusetts

“Our master elite technicians represent some of the most dedicated supporters of the Hino brand,” John Musial, vice president of service operations for Hino, says. “We honor and appreciate the time and effort dedicated to supporting our products, customers and the ever-growing Hino brand. This competitive platform challenges our technicians and is a driving force behind improving diagnostic skills to deliver the highest level of customer satisfaction and delivering the ultimate ownership experience.”