Service never sleeps at IEG

On a warm summer night in 2015, while thousands sang along to Paul McCartney at Lollapalooza, Nick Jarnell, a young compactor technician, was racing to service a compactor that went down during the festival’s peak. This dedication highlights the commitment intrinsic to IEG Service technicians—professionals renowned for their resilience and expertise.

Nick’s journey began early, working with his father, Rich Jarnell, at WOR Inc. In 2024, the Jarnell family joined forces with Impact Environmental Group (IEG), bringing decades of experience. As seasoned techs retire and recruiting challenges grow, Nick and his brother Richie Jr. represent a rare lineage in compactor service—a field witnessing increasing demand.

IEG Service has rapidly become the only true nationwide provider of compactor and baler services. Operating across 26 states, we offer brand-agnostic repairs, supported by certified technicians, installation specialists and refurbishment centers. Beyond repairs, our services encompass site surveys, installations, custom fabrications, refurbishments and preventative maintenance.

At IEG Service, “Service Never Sleeps.” Compactors break down during inconvenient hours, often in extreme weather. As proven during the Polar Vortex of 2014, when the Jarnell family endured 36 hours of freezing work, our team is built to meet any challenge.

Our strength lies not just in our field presence but in delivering a premier customer experience. With a vast inventory of repair parts and a technical support team boasting more than 125 years of combined experience, we deliver excellence. Our use of Salesforce Field Service Management ensures seamless dispatch and communication through integration with leading service platforms.

Led by industry veterans who’ve faced challenging conditions and memorable nights alike, IEG Service stands as a leader in compactor and baler servicing.

For more information, visit IEGService.com.